Last updated: June 2026
This Privacy Policy explains how Kaikana Musicals collects, uses, and protects personal information when you visit our website, create an account, request a coupon, subscribe to communications, or purchase digital musical theatre materials and licenses.
1. Who we are
Kaikana Musicals is operated by KINETICPLAY LLC, 99 Wall Street #2646, New York, New York 10005, United States. You can contact us at privacy@kaikanamusicals.com.
2. Information we collect
We may collect the following information when necessary to provide our services:
- contact details, such as name and email address;
- institution or organization details, such as school name, country, city, website, and institution type;
- billing details, including tax ID / VAT where required for invoices;
- order, license, invoice, and download information;
- newsletter or coupon request information if you submit a form;
- technical information such as cookies, device, browser, and website usage data where applicable.
3. How we use your information
We use personal information to:
- process purchases and payments;
- create and manage your Kaikana account access;
- issue orders, invoices, licenses, and download access;
- send transactional emails related to purchases, coupons, licenses, or downloads;
- send newsletters or marketing communications only when you have opted in;
- improve website security, functionality, and user experience;
- comply with legal, accounting, tax, or administrative obligations.
4. Payment processing
Payments are processed securely by Stripe. Kaikana Musicals does not store full card details. Stripe may process payment information according to its own privacy and security policies.
5. Email and marketing communications
If you subscribe to our newsletter, request a coupon, or opt in during checkout, we may send you news, resources, product updates, and promotional communications. You can unsubscribe at any time using the link included in our emails.
6. Service providers
We may use trusted third-party providers to operate the website, process payments, manage email communications, host data, provide analytics, or deliver digital services. These providers may only process information as needed to provide their services.
7. Cookies
We use cookies and similar technologies to operate the website, remember preferences, support cart/account functionality, and, where consent is given, understand website usage or support marketing activities. You can manage cookie preferences using the cookie banner.
8. Data retention
We keep personal information only for as long as necessary for the purposes described in this policy, including account access, licensing, invoicing, legal, accounting, and administrative requirements.
9. Your rights
Depending on your location, you may have rights to access, correct, delete, restrict, or object to certain processing of your personal data. To make a privacy request, contact us at privacy@kaikanamusicals.com.
10. International processing
Because Kaikana Musicals operates online and uses international service providers, your information may be processed in countries other than your own. We take reasonable steps to protect personal information when using such providers.
11. Changes to this policy
We may update this Privacy Policy when necessary. The latest version will always be available on this page.